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Books
Backwith, N (2007) Managing professional communications agencies: How to double your profitability, PRCA
Maister, D (1993) Managing the Professional Service Firm, Simon & Schuster Amazon UK
Maister, D, Green, D and Galford, R (2002) The Trusted Adviser, Free Press Amazon UK
White, J and Mazur, L (1995) Strategic Communications Management: Making Public Relations Work, Addison-Wesley Amazon UK
Chapters
Articles
External Links
David Brain: The ruthless application of common sense
Chris Lewis: A brief history of the future of PR, part one, part two
Management methods, models, theories
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